A one-stop shop of Australian Design and Manufacture for all of your office systems and supply needs.
The Watts name has been associated with quality furniture since 1922 when Ellis Watts (snr) began making bedroom furniture in a shed behind a Sydney suburban home. The name EW Watts & Sons became synonymous with government contract office furniture through the 1950s to the 1980s. Stephen Watts, grandson of the original Ellis Watts, founded Watts Commercial Furniture (WCF) in 1985 at Taren Point in Sydney NSW. As Watts Commercial Furniture grew, we moved first into the Rockdale factory in 1990 and then again as growth has required larger facilities. Our current location at Bankstown NSW was first occupied in November 1997.
Watts Commercial Furniture is proud to be wholly Australian owned and is a strong advocate of Australian manufacturing, using Australian made products wherever possible.
Government Supplier (SCM0771)
Watts Commercial Furniture is nominated as an advanced registered supplier for the Prequalification scheme (SCM0771) for the supply of office furniture to the NSW Government. As part of our ISO 9001:2015 accredited quality management system and ISO 14001:2015 accredited environmental management system, we constantly seek to improve the quality of our products and processes, in line with evolving OH&S and environmental requirements and market needs.
University of New South Wales
Western Sydney University
University of Technology Sydney
University of Wollongong
NSW School of Languages
Black Dog Institute (UNSW)
ADFA – Australian Defence Force Academy (UNSW)
Hunter Medical Research Institute
All Saints Catholic College
Banksia Road Public School
Barnier Public School
Beaumont Hills Public School
Blackwell Public School
Blaxland East Public School
Cambridge Park High School
Carlingford Public School
Crawford Public School
Crestwood Public School
Croyden Public School
Curl Curl Public School
Dulwich High School of Visual Arts and Design
Eagle Vale Public School
Eileen O’Conner Catholic College
Enfield Public School
Epping Boys High School
Ermington Public School
Erskine Park High School
Evans High School
Glenmore Park High School
Grafton High School
Hurstville South Public School
James Ruse Agricultural High
Jamison High School
Macquarie Fields High School
Marayong Heights Public School
Marayong Public School
Mitchell High School
Mosman Public School
Mount St Joseph
North Sydney Public School
Port Hacking High School
Punchbowl Boys High School
Pymble Ladies’ College
Richmond North Public School
Riverstone Public School
Spring Farm Public School
St George Girls High School
St John Vianney Catholic Primary School
St Kevins Catholic School
St Marys North Public School
Strathfield Girls High School
Toormina High School
Westfield Sports High School
Wilberforce Public School
Winmalee High School
NSW Rural Fire Services
NSW Department of Justice
NSW Service First
NSW Office of Environment & Heritage
NSW Forensics & Analytical Science
NSW Ambulance Service
ICAC – Independent Commission Against Corruption
Parliament of NSW
ODPP – The Office of the Director of Public Prosecutions (NSW)
NSW Department of Family and Community Services
Department of Industry
Department of Customer Service
Western Sydney Airport
Department of Aboriginal Affairs
ANSTO – Australian Nuclear Science and Technology Organisation
The Office of State Revenue
Ministry of Health
Department of Planning, Industry & Environment
Department of Veterans Affairs
Liverpool City Council
Fairfield City Council
Waverly City Council
Narrabri Shire Council
Inner West Council
Shoalhaven City Council
Blacktown City Council
Blue Mountains Council
BreakThru Home Loans
Back on Track Health Clinic
Paramount Youth Services
All Star Early Learning Centre
De Angelis, Taylor & Associates
Watts commercial furniture (WCF) is a proud bearer of the ISO14001:2015 Certification (an industry standard for Environmental Management Systems). As part of our ongoing commitments to the environment, we have implemented many systems to reduce both our energy usage and waste output.
- In the period of 2018-2019 we have reduced our general waste output by 11%. This has been achieved through staff training and initiating various recycling programs with our suppliers.
- During the same time period, WCF has reduced our electricity consumption by 7%.
- Staff have been educated on energy saving measures throughout the factory and office to further reduce our energy consumption.
Looking toward the future, we are studying the viability of installing solar panels on our premises.
In addition to waste and energy reduction, WCF is committed to maintaining a clean and safe environment. Dust Management systems are in place to minimise environmental pollution, as well as procedures for the correct storage, handling and disposal of chemicals and potentially hazardous materials.
WCF in conjunction with our suppliers and waste management specialists have committed to recycling or re-using all of our:
- Paper and cardboard.
- Co-mingled aluminium glass and plastic for staff kitchens
- MDF Coversheets
- Aluminium and steel cut offs
- Timber pallets
- Toner and ink cartridges with RICOH
- E-waste products
- Soft Plastics
WCF is committed to environmental sustainability. Through our waste management programs and various staff training initiatives, WCF embraces being an environmentally responsible member of the community.
Watts Commercial Furniture (WCF) manufactures and supplies a wide range of high quality commercial furniture to Government Departments and Corporate Organisations. WCF is a one stop shop where we design, manufacture and install all of our systems and products.
All members of the organisation are actively involved in the process of continuous improvement, which is monitored against measureable objectives. We do this by ensuring the implementation and ongoing improvement of an Integrated Management System of processes and procedures to reduce risk, exploit opportunities, in the company’s commitment to meeting its customer needs and expectations.
Our quality objectives include striving for continual improvement in our systems, products and services through on-going staff training and development; seeking and responding to customer feedback; and through providing a world’s best practice safe working environment.
As part of our continuing environmental commitments, we commit to taking back the products supplied at the end of their serviceable life to re-use, recycle or repossess the applicable components.
A nominal fee for the product reclamation service will be determined prior to product retrieval.
Watts Commercial Furniture guarantees all general furniture for a period of Ten (10) years, metal storage and seating for a period of Five (5) years from the date of purchase within the following terms & conditions:
- This warranty applies only for Australia and does not cover any service consequent upon accident, alterations, misuse, fire, floods or change of ownership.
- The company reserves the right to determine whether or not fault is caused by faulty workmanship or material or that any part is defective.
- During the warranty period the company will pay for the cost of repairing or replacing all parts which are defective.
- It does not apply to normal wear and tear, or any service which is needed after an accident, negligence, alterations or misuse.
- It also does not apply to damage caused if repaired or serviced by any person other than someone authorised by the company.
Our warranty terms and conditions can be downloaded here.
Terms & Conditions
We may from time to time issue Quotes for the supply of goods. All Quotes issued by us to the Customer are subject to these Terms. Unless otherwise stated, any Quote will remain open for acceptance for the time stated on the Quote and where no time is stated, for 60 days, unless withdrawn by us earlier. A Quote may be accepted by signing and returning the Quote. If you accept a Quote, you are also accepting all of these Terms without amendment.
We may in our absolute discretion accept a Purchase Order from you in respect of the supply of goods. These Terms apply to any such Purchase Order accepted to the exclusion of any terms stated on the Purchase Order. All items are made to order, therefore refunds or replacements only apply to faulty workmanship. Customers are advised to check the quotation prior to placing an order.
If you are an individual, by signing the acceptance of a Quote, you warrant that you are authorised to accept these Terms on behalf of the relevant entity. If you sign as a Director or Trustee of a Customer then in addition to that entity you agree to be personally liable to guarantee performance of this Agreement by the contracting entity.
- Your Obligations
You must ensure that all information provided to us is true, accurate and not misleading.
You must act reasonably and take reasonable care to protect your own interests, including managing all safety risks associated with the operation of the goods, properly reading and following any instruction or training manuals, following any reasonable direction we may give and appropriately directing your own employees, servants and agents in relation to these things.
- Price Increases and Variations
Amounts and prices stated on any Quote are those at the date of the Quote. If you require any changes to the Quote which affect the cost or rates for insurance, freight, shipping expenses, duties, costs of materials or any other amounts used to calculate the price or amounts stated on the Quote, or if those inputs increase in cost before acceptance or during the currency of our contract, any increase in those amounts are for your account and will increase the price accordingly.
- Accounts and Payment
Unless otherwise stated, all accounts including progress payments, must be paid in full within 30 days of issue of a Tax Invoice. The Customer must not keep a retention unless agreed in writing by both parties.
We may submit progress claims at intervals identified or dates specified in the Purchase Order clearly showing:
(a) the value of the Supplies supplied within the preceding interval since the previous payment claim;
(b) the Purchase Order number; and
(c) any other reasonable information requested by the Customer from time to time to assist the Customer in assessment of the Supplier’s claim.
- Retention of Title
We reserve the following rights in relation to all goods provided by us until all amounts owing by you to us in respect of those goods are paid in full:
(i) ownership of the goods,
(ii) to enter your premises (or the premises where the goods are located) without liability for trespass or any resulting damage to retake possession of the goods, and
(iii) to keep or resell any of the goods so repossessed.
In respect of the resale of the goods pursuant to this clause, we will apply the net proceeds of sale firstly towards the payment of the unpaid invoice with respect to those goods, then towards any other unpaid invoices and if there is any surplus, the surplus will be paid to you. If there is a deficiency, we may recover the amount of that deficiency from you as a debt.
We are not under any obligation to accept the return of any goods or to provide refunds, however, we may do so only on terms satisfactory to us.
We may terminate any order at any time without cause and in our absolute discretion
You may only terminate any order with our consent and on terms which indemnify us from all costs and losses in respect of the order sought to be cancelled and pay such amounts within 14 days of the cancellation.
Subject to these Terms, on termination, that part of the price paid (if paid in advance) will be refunded to you within 14 days of the cancellation of the relevant purchase order, less the costs and losses associated with that order.
The Supplier warrants that the supplies:
(a) match the description referred to in the Purchase Order;
(b) are in good working order and fit for the purpose for which supplies of the same kind are commonly supplied or bought, and for any other purpose specified in writing by the Customer and agreed to by the Supplier;
(c) where the Supplies are Products, they:
(i) conform to the Specifications;
(ii) are of merchantable quality and, unless otherwise specified in the Purchase Order, are new;
(iii) will be free from contamination or defects in design, material and workmanship;
(iv) are guaranteed for 10 years (furniture) and 7 years (chairs) except fabrics and gas lift mechanisms;
(v) comply with the law in the country in which they were manufactured and any relevant Australian State or Territory in which they are to be delivered including their contents, labelling, marking and packaging;
(d) where the Supplies are Services, in carrying out the Services, the Supplier will exercise all due skill, speed, care and diligence and carry out the Services in accordance with the Contract, current applicable industry codes of practice and to the standard expected of a suitably qualified, experienced and skilled contractor carrying out similar works. The Supplier acknowledges that the Customer has engaged the Supplier to carry out the Services as a result of the expertise of the Supplier in carrying out such works.
- Intellectual Property
In this clause, “intellectual property” means all methodologies, processes, inventions, discoveries and novel designs whether or not registrable including any invention of or developments or improvements to equipment, methods or techniques. All rights we may hold in any intellectual property associated with goods sold or delivered remains our property, whether under licence from another or otherwise.